Contact Us | Selma Helpline | Addiction Treatment in Selma, Alabama

Get in Touch

Multiple ways to connect with our admissions team and clinical staff. We respond to every inquiry promptly and with complete confidentiality.

Call Us Anytime

(251) 280-7177

Our admissions counselors are available 24 hours a day, 7 days a week, including holidays. Every call is confidential.

Email Us

[email protected]
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[email protected]

Send us your questions and we will respond within a few hours during business days. For urgent matters, please call us directly.

Visit Our Facility

1 Bell Rd
Selma, AL 36701

Our treatment center is located in a peaceful area of Selma, providing a calm and supportive environment for recovery.

Hours of Operation

Admissions: 24 hours a day, 7 days a week

Visiting Hours: Monday–Friday, 10:00 AM – 8:00 PM
Saturday–Sunday, 12:00 PM – 6:00 PM

Administrative Office: Monday–Friday, 8:00 AM – 5:00 PM

Selma Helpline treatment facility exterior in Selma, Alabama

Immediate Assistance

If you or a loved one is in crisis, do not wait. Our team is standing by to help you right now.

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Our Location

Selma Helpline is situated at 1 Bell Rd in Selma, Alabama, providing convenient access for residents across Dallas County and the surrounding region.

Directions to Our Facility

Our treatment center at 1 Bell Rd in Selma, Alabama, is easily accessible from all major routes in the region. Whether you are traveling from Montgomery, Birmingham, or other cities across Alabama, reaching our facility is straightforward.

From Montgomery (East)

Take US-80 West toward Selma. Continue approximately 50 miles until you reach Selma. Once in the city, follow signs toward Bell Rd. Our facility is located at 1 Bell Rd, on the right-hand side. The drive takes roughly one hour.

From Birmingham (North)

Head south on I-65 toward Montgomery. Take the exit for US-82 West/AL-21 South toward Selma. Follow the highway into Selma and turn onto Bell Rd. The total drive time is approximately two hours.

From Tuscaloosa (Northwest)

Travel southeast on US-82 East through Centreville and into Selma. Continue through downtown and follow directional signs to Bell Rd. The journey takes about one hour and forty-five minutes.

Local Transportation

For individuals arriving by bus or needing transportation assistance, we offer complimentary pickup from the Selma bus station and local airports. Please call our admissions team at (251) 280-7177 in advance to arrange transportation to our facility.

Scenic road leading to Selma Helpline treatment facility in Alabama

Parking Information

Our facility offers ample free parking for patients, families, and visitors. Accessible parking spaces are available near the main entrance. If you need assistance upon arrival, our front desk staff will be happy to guide you from the parking area to the admissions office.

What Happens When You Call

We understand that reaching out for help takes courage. Here is exactly what to expect when you contact Selma Helpline so there are no surprises.

1

Confidential Conversation

A compassionate admissions counselor answers your call. Everything you share is completely private and protected. There is no judgment and no pressure. We simply listen and understand your situation.

2

Clinical Assessment

We ask a series of questions about substance use history, mental health, medical conditions, and personal circumstances. This helps us recommend the most appropriate level of care for your needs.

3

Insurance Verification

Our team contacts your insurance provider on your behalf to verify coverage and explain your benefits. We handle the paperwork so you can focus on the decision to get well. We also discuss payment options for those without insurance.

4

Admission Planning

Together, we schedule your arrival date, discuss what to bring, arrange transportation if needed, and prepare your personalized treatment plan. Many patients are admitted within 24 to 48 hours of their first call.

Every member of our admissions team has been trained in trauma-informed communication. Whether you are calling for yourself, a family member, or a friend, we will treat you with the dignity and respect you deserve.

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Common Questions About Contacting Us

Absolutely. Every communication with Selma Helpline is protected by federal privacy regulations, including HIPAA and 42 CFR Part 2. We never share your information with employers, family members, or anyone else without your explicit written consent. Your privacy is the foundation of the trust we build with our patients.

Yes, we strongly encourage facility tours. Seeing where you or your loved one will receive treatment can ease anxiety and build confidence in the decision to pursue recovery. Tours are available Monday through Friday between 9:00 AM and 4:00 PM. Please call ahead at (251) 280-7177 to schedule a convenient time.

Many of our calls come from concerned family members and friends. Our admissions counselors are trained to guide you through the process of helping a loved one into treatment. We can discuss intervention strategies, answer your questions about our programs, and help you understand what your loved one will experience during their stay at our facility.

We work with most major insurance providers, including Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, and many others. Our financial counselors will verify your benefits at no charge and explain your coverage in clear, straightforward terms. For patients without insurance, we offer sliding-scale payment options and can connect you with financing resources.

In many cases, we can begin the intake process within 24 hours of your first call. We understand that when someone is ready to seek help, time is critical. Our team works efficiently to complete insurance verification, clinical assessments, and admission paperwork so that treatment can start as soon as possible.

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